The Americans with Disabilities Act was passed in 1990. At that time, websites were not considered a part of the act, in fact, there were no websites for businesses until after Aug 1991. Since then we estimate there are over 1.6 Billion websites currently online. For someone with disabilities, finding a website that is compliant with their needs is becoming a challenge when it shouldn't be. Litigation is at an unprecedented high over this issue, large companies are being fined, and no one is immune to the repercussions.
Web Content Accessibility Guidelines (WCAG) is developed through the W3C process in cooperation with individuals and organizations around the world, with a goal of providing a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally. Finding the right web design company that is familiar with the standards sounds straightforward, but may not be. The standards are listed, but how do you check to see if your website is compliant or not? Has your previous developer taken into consideration how your website is perceived, how it operates, it's navigation and how it is understood, all from the WCAG 2.1 standard. Did you build your own site and were unaware of the standards?